Cynthia Chow

Au.D., Ph.D., CCC-A, FAAA

Dr. Chow’s professional interests include the diagnosis and treatment of hearing loss, tinnitus management, patient education, hearing conservation, and teaching. She recognizes that every patient’s hearing needs are different and is capable of helping people hear their best in all listening environments while protecting the hearing that they do have. Dr. Chow received her doctorate of Audiology and doctorate of Philosophy from the University of Wisconsin-Madison. Her PhD studies in hearing science provide her with a unique understanding of sound perception which she applies to the treatment and management of hearing loss and tinnitus.

Dr. Chow holds a certificate of Clinical Competency in Audiology by the American Speech and Hearing Association. She is a member of the Illinois Academy of Audiology and fellow of the American Academy of Audiology. She has given numerous talks at state and national conventions including the Illinois Academy of Audiology, American Academy of Audiology and American Speech and Hearing Association.

Dr. Chow resides in Oak Park close to her workplace. She enjoys hiking, kayaking, watching sports, playing the harp, trying new recipes, and spending time with her family, friends and her XXL rescue Great Dane.

Dora Klink

M.S, Au.D, CCC-A

Dr. Dora Klink is originally from Tennessee. She earned her Bachelor’s Degree and Doctorate in Audiology from the University of Tennessee. Dr. Klink also holds a certificate of clinical competence in Audiology from the American Speech Language Hearing Association.

Dora is easy going and fun loving. She enjoys exploring the city and finding great shops and restaurants. She also loves exploring new dog parks with her trusty pup, Stewart.

Dr. Klink is ready and capable of assisting anyone in need of exceptional hearing care. She especially enjoys working with our nation’s Veterans. Her willingness to help and love for connecting with patients make her a valuable asset to the team. Don’t be afraid to show your pet photos during your appointment!

Craig

B.S., Operations Manager

Craig received his bachelor’s degree in Environmental Health and Safety and Sociology from the University of Wisconsin-Whitewater. He is passionate about protecting industrial employees from occupational hazards as well as helping our clients stay in compliance with OSHA. Craig has the experience and knowledge necessary to provide cost-effective result driven consulting services. He is creative and determined in finding ways to accommodate each of our client’s individual needs. Craig’s familiarity with industrial health and safety coupled with his desire and enthusiasm to help our client’s remain OSHA compliant make him a perfect fit for the CAA team.

Jesus (Ricky)

Hearing Technician

Ricky joined the CAA team in 2018 with several years of customer service experience under his belt. He has a passion for helping individuals protect their hearing from occupational noise in addition to ensuring our clients stay in compliance with federal and state regulation. Ricky finds himself right at home with CAA and adds an extra element of enthusiasm and laughter to our everyday lives. When booking your educational session, make sure to ask him to wear his custom ear outfit!

Stephanie

Office Assistant

Stephanie is the welcoming face at CAA and the motor oil that keeps our office running smoothly. She enjoys working on a professional team and takes pride in helping individuals achieve quality hearing care.

Cal & Chip

CEOs, Cute Entertainment Officers

Our youngest members of the team steal our hearts and keep us on our toes, never taking a day off. Cal loves to make her presence known and say hi to everyone in the room, while Chip is more reserved and prefers quiet cuddles. They make regular appearances in the office, so be sure to say hello and give a big wave if you see them.

  • What People Are Saying About Us!

    The Hearing Place
    5.0
    Based on 34 reviews
    powered by Google
    Patrick O'Brien
    Patrick O'Brien
    22:20 16 Oct 24
    I have worked with the Hearing Place for more than 5 years and I am on my second pair. It's a very professional, friendly and helpful practice. Thorough exams and Real-Ear Measurement programming makes sure that the the hearing aids are calibrated to the physical structure of your ear and hearing loss profile.CAA's flexible and extended try before you buy program really helped me to realize the value of hearing aids and helped me to pick the right hearing aids based on my activity level and specific needs. Dr Chow understands the natural reluctance to buying hearing aids and the investment they represent and there is no pressure to purchase or upselling.Available third party no-interest payment plans were very helpful in paying for the hearing aids over time. Follow up for occasional cleaning and adjustments is provided and encouraged. I have happily referred a number of friends to CAA and they have all been highly satisfied.
    Jose Alcala
    Jose Alcala
    00:16 15 Oct 24
    Will Mak
    Will Mak
    13:57 28 Sep 24
    I recently visited The Hearing Place and was thoroughly impressed with their service. From start to finish, the experience was outstanding.First, the hearing testing process was incredibly thorough. They didn’t rush through the exam but took the time to carefully assess my hearing, explaining each step in detail. I felt confident that I was receiving a top-notch evaluation, which gave me peace of mind.They also have flexible hours, which made it easy for me to schedule an appointment without disrupting my routine. Whether you work full-time or have a busy schedule, they’re accommodating and offer various appointment times to fit your needs.When it came to recommendations, I appreciated their honesty. They didn’t push unnecessary products or services, and instead focused on what would truly benefit me. Their transparency made me feel like I was in good hands and not just another sale.What really stood out to me was that they worked with my insurance seamlessly. They took care of the paperwork and communicated directly with my provider, making the whole process stress-free.Lastly, the staff at The Hearing Place is incredibly kind and caring. From the moment I walked in, I felt welcomed and supported. They really went the extra mile to make sure I was comfortable and informed throughout the entire process.Overall, I would highly recommend The Hearing Place to anyone in need of hearing services. They provide exceptional care with a personal touch.
    Grace
    Grace
    21:04 14 May 24
    Really great clinic and the staff is very friendly!
    Greg Major
    Greg Major
    20:08 01 May 24
    Leora Dowling
    Leora Dowling
    17:33 21 Apr 24
    This spring I hear the birds! I also hear the music at the symphony, the dialog in plays, and conversations with friends in restaurants. I'm SO glad I finally got hearing aids at The Hearing Place. They have made my life so much fuller. Wonderful, understanding, and professional staff and service. Don't wait!
    Stephanie Zermeno
    Stephanie Zermeno
    17:20 22 Mar 24
    Crom Saunders
    Crom Saunders
    21:24 09 Feb 24
    John Stys
    John Stys
    16:42 30 Jan 24
    Dr. Chow and her team have been fantastic. Glad to have found them!
    Linda Schaeffer
    Linda Schaeffer
    14:28 14 Sep 23
    At my appt. I found the staff was friendly and quite knowledgeable. All my questions were answered and I am very satisfied with the hearing aides I bought.
    Nicole c
    Nicole c
    22:10 16 Aug 23
    First time here and I’m glad I was able to come here!I’ve had history of having my ears blocked due to excessive ear wax production and small ear canals so I go professionally to get my ears cleaned. However, I decided to wait it out till the last second. Long story short, my ears got clogged and had to last minute find a place. Luckily, the hearing place had availability on the same day in the afternoon (and was affordable).Dr. Chow was very knowledgeable. As a healthcare worker myself, she definitely knew what she was talking about and was very professional.I would skip the hearing tests if you know what you’re here for and just get the procedure you need.
    Josh Martin
    Josh Martin
    18:19 15 Feb 23
    Everyone at the Hearing Place treats you like family! They answered all of my questions and helped me find what would work for me!
    Joanne Biag
    Joanne Biag
    03:12 11 Mar 21
    My elderly mom came to live with us from Boston. She had a lot of trouble with her hearing aid, so we came to The Hearing Place. Dr. Chow was very knowledgeable and professional. She did an amazing job identifying the issue with the device. Dr. Chow was very kind and patient with my mom. After she adjusted the settings, my mom felt like a new person who could hear so much more.
    David Hoyt
    David Hoyt
    17:38 26 Nov 20
    It is wonderful to be able to receive high quality care so close to home. The office is welcoming and convenient. Dr. Chow is warm, professional, extremely knowledgeable, and devoted to caring for your hearing at an affordable cost. A small-town feel with top-notch solutions.
    David Hill
    David Hill
    22:08 06 Nov 20
    The office visit went very well. Dr. Chow was very attentive and professional. My previous hearing aids were from Costco. These are much better and do more. I definitely recommend The Hearing Place to anyone needing hearing aids!
    Jim Jaracz
    Jim Jaracz
    12:48 15 Feb 20
    Dr. Chow and the staff at The Hearing Place are excellent! I first met Cyndie at a safety and health conference. After speaking with her, I made an appointment for a visit. She was extremely professional, explained the whole process and answered all questions. The facility is modern with state-of-the-art equipment and is VERY clean. I completed the process and was able to get custom fitted hearing protection devices to wear at job sites. They have held up great, even in harsh conditions, and have definitely helped reduce noise levels that could have adverse effects on my hearing. If you want to have your hearing checked by a professional service or need hearing protection services for your workforce, this is the place.
    Matthew Senn
    Matthew Senn
    03:36 14 Feb 20
    Dr. Chow was very helpful in explaining the available hearing aide options and their different benefits. I've been wearing hearing aides for many years and we quickly worked together to find what option would be best for me. As an independent audiologist Dr. Chow was able to offer several different hearing aide options and help me understand the differences. Sandi at the front desk helped me understand all the forms that were necessary as a new client and was always very friendly to me. Good audiologists are hard to find and the Hearing Place is a great place to get the hearing help you need.
    Kristin Fox
    Kristin Fox
    19:42 20 Jan 20
    Both my husband and I go here and find them to be knowledgeable and great to work with. I've referred several friends here and will continue to do so. The staff is a pleasure to work with and very thorough and everything is well explained, including all costs. They manage expectations very well.
    Michele K
    Michele K
    03:37 12 Aug 19
    My 98-year-old mother needed hearings aids. Ms. Chow and her staff were extremely knowledgeable and were completely patient with her. The hearing aids have been a success! I highly recommend The Hearing Place.
    Michael Glab
    Michael Glab
    20:27 26 Jul 19
    Dr. Cyndie is fantastic. I scheduled an appointment after experiencing a dull ear pain in both my ears which became especially painful when flying. At her office, she was able to run some middle ear tests and determine the cause of the problem. She then provided recommendations which helped alleviate the pain and made flying painless again.
    Tina Shrader
    Tina Shrader
    20:28 12 Jul 19
    My aunt struggled to communicate with our family for years. We’d always have to raise our voices, repeat ourselves; making conversation anything but enjoyable. Dr. Cyndie did an amazing job helping my aunt hear us again. My aunt is not the easiest person to work with; however, Dr. Cyndie was incredibly patient and took the time to listen to all of her concern. She was very kind, never rushed, as she addressed each of her concerns one by one. My aunt needed several appointments before she was finally satisfied and comfortable with her hearing aids. Now she wishes she saw her years ago (we do too). Dr. Cyndie truly is one of a kind and gave our family the ability to converse with one another easily which we will always be grateful for.
    A Google User
    A Google User
    20:01 12 Jul 19
    Dr. Cynthia is not only a technical expert in her field, she is caring, engaged and a great listener. In her care, you are a person of value that she wants to help, not simply a patient. I have personally been to many audiologists over the years but her know-how and approach to engaging, thoughtful care has no equal. She simply does not disappoint. She has tangibly helped me and it's always good knowing she is there and ever willing to be available.
    Gary Wilson
    Gary Wilson
    20:01 12 Jul 19
    Dr. Cynthia is not only a technical expert in her field, she is caring, engaged and a great listener. In her care, you are a person of value that she wants to help, not simply a patient. I have personally been to many audiologists over the years but her know-how and approach to engaging, thoughtful care has no equal. She simply does not disappoint. She has tangibly helped me and it's always good knowing she is there and ever willing to be available.
    Renata S
    Renata S
    02:37 25 Feb 19
    I had a really good experience with Dr. Cyndie. I was nervous at first coming in because I’ve noticed my hearing loss years ago but never got it checked out. But when I entered the office, I was warmly greeted by the receptionist and, after completing some initial paperwork, immediately seen by Dr. Cyndie. She kindly asked what brought me in and did not make me feel bad that I didn’t get my hearing tested sooner. In fact, she put me at ease by casually saying she’d check my ears then run some tests. She took the time to explain what each test would measure, warn me before putting in or taking out test equipment from my ears, and describe the results in terms of normal hearing compared to hearing loss that I could understand. I felt very comfortable during the entire testing process, and it was clear to me that Dr. Cyndie was truly concerned about treating my hearing loss. I highly recommend coming to CAA The Hearing Place for hearing loss needs.
    Dirk Anderson
    Dirk Anderson
    02:06 18 Jan 19
    I had a really great experience here, especially since i basically walked in without an appointment. Cynthia is a very knowledgeable and professional audiologist who really helped me solve my hearing problems. I highly recommend. Highly.
    Katie Wiskow
    Katie Wiskow
    20:48 18 Jun 18
    I inquired about ringing in my ears. Dr. Chow is extremely friendly and professional. She asked me relevant questions to help narrow the possibilities. Once she ruled out more serious issues, she offered several options for me to help with the common annoyance! She was patient throughout and made me feel at ease. I trust her with my care!
    Dirk Christiansen
    Dirk Christiansen
    00:16 19 Apr 18
    I needed hearing aids, per my wife, so I started to shop around. After comparing prices and asking friends I went to CAA the Hearing Place and spoke to Dr. Chow. I found Dr. Chow to be professional and informative. We talked about all the options and prices. I love Costco and I was really surprised to find that Dr. Chow's price was cheaper than Costco's. There is a learning curve to first time users and Dr. Chow was accessible and worked with me until I was satisfied. After a few visits for adjustments and fine tuning I'm amazed at how well I can hear, I never knew what I was missing.
    Andrew Spychalla
    Andrew Spychalla
    16:28 23 Nov 17
    Great place to go with any questions you have about your hearing.
    Carson Framke
    Carson Framke
    15:59 31 Aug 17
    CAA has been a very professional and reliable consultant for our company for many years. Their training and testing for our hearing conservation program has been greatly appreciated and very well-received by our employees. They make the process quick and easy by bringing the training and testing to you via their mobile testing truck. The staff at CAA are very knowledgeable and have been great to work with.
    Jen Christiansen
    Jen Christiansen
    17:22 28 Aug 17
    Dr. Chow is incredibly professional, compassionate and willing to go great lengths to help you hear better at an affordable rate. I highly recommend Dr. Chow and CAA services!
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